Mabuhay Loan Privacy Policy

Effective Date: March 2025

1. Introduction

Welcome to Mabuhay Loan. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our loan services.

2. Information We Collect

2.1. Personal Information

When you use our app, we may collect personal details such as:

• Full Name
• Contact Information (Phone Number, Email)
• Government-issued ID (e.g., Passport, Driver's License)
• Bank Account Details
• Employment and Income Information
• Device Information

2.2. Non-Personal Information

We may also collect non-personal data for analytics, including:

• Device Type
• Operating System
• App Usage Statistics
• IP Address

3. How We Use Your Information

We use your data to:

• Process loan applications
• Verify your identity
• Assess credit risk
• Provide customer support
• Improve our services
• Ensure compliance with legal obligations

4. Data Sharing and Disclosure

We do not sell your data. However, we may share your information with:

• Financial institutions for loan processing
• Service providers supporting our operations
• Legal authorities if required by law

5. Data Security

We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure. This includes encryption, firewalls, and secure servers.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

7. Your Rights

You have the right to:

• Access your personal data
• Request corrections or deletions
• Withdraw consent for data processing
• File a complaint with regulatory authorities

8. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience and gather analytics data. You can manage cookie preferences in your device settings.

9. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any significant changes through the app or via email.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at:

Email: [email protected]